January 11, 2024

How to Find Customers for Your Web Design Business


The art of securing new clients in the web design world is as essential as the creative and technical aspects of the job itself. For many designers, the real challenge lies not in building a website but in attracting clients who need their services. This guide will walk you through a proven approach to acquire clients, using the example of salons to illustrate key points.

Cold Calling: Your Path to New Business

Preparation: Understanding Your Client

Before diving into cold calls, it’s crucial to know your audience. Conduct thorough research on potential clients’ current web presence. Are their websites up-to-date, user-friendly, and reflective of their business? This understanding will help you tailor your pitch effectively.

Tip: Look into their business model and target customer base to personalize your approach.

Crafting a Winning Pitch

A good pitch is concise, personalized, and clearly states how your services can benefit the potential client. Consider this script for a salon, which can be adapted to any business:

“Hello, I’ve recently enhanced the online presence of ‘Elegant Styles Salon’, and I couldn’t help but notice that your business could benefit from a similar digital makeover. I specialize in creating visually appealing and user-friendly websites, and I’d love to discuss how I can help elevate your brand and attract more customers.”

Setting Up In-Person Meetings

Once you have their interest, suggest a face-to-face meeting. This is your opportunity to impress them with your professionalism, portfolio, and understanding of their business needs.



Building a Reference Portfolio

Starting with a Showcase Project

If you’re new to the industry, consider building a website for a local business, such as a salon, at a reduced cost or for free. This project serves as a tangible showcase of your skills and creativity.

Leveraging Previous Projects

If you’ve worked in different industries, use those experiences to demonstrate your versatility and ability to meet diverse business needs. Tailor your portfolio to resonate with each potential client, showing them what you can do specifically for their type of business.


The journey to finding clients in the web design industry requires determination, adaptability, and a keen understanding of your target market. For every business you approach, remember that you’re offering a comprehensive solution to enhance their digital presence. Each successful project not only enriches your portfolio but also stands as a testament to your skills and reliability.

Remember, in the realm of web design, every client interaction and every project completed is an opportunity to grow your portfolio and your business. Stay persistent, keep refining your approach, and success will follow.